• Psychotherapy is active in nature and intersession tasks are important.


• Reviews occur frequently.  Do not hesitate to use such sessions to discuss concerns, etc., that you may have about the way things are progressing. Constructive criticism is welcomed.


• Therapists require regular supervision in order to improve practice and resolve potential problems. Therefore, when you agree to enter therapy, you are also agreeing for information to be relayed to the therapist’s supervisor and peers within the supervision group. If you wish to discuss issues in relation to this, please do so.


• Confidentiality is an important part of any therapeutic relationship. What you tell the therapist is in confidence, however, it is often beneficial for other professionals involved, for example, your General Practitioner, to be informed of basic details. If this is the case, the therapist will discuss it with you before it happens. One exception to this is if it is believed that you present a danger to yourself, or others. Under such circumstances, the therapist is ethically driven to take action.


• Your notes will be kept in a secured facility at all times. The only information stored electronically is a database of clients, which includes details such as your name, initial appointment date, discharge date, etc. As soon as letters are processed electronic versions of such are deleted. Occasionally long reports (where it is envisaged that further reports need to be sent) are stored on the Therapist’s computer – under usual circumstances no one else has access to this computer.


• If you are funding the sessions yourself, payment needs to occur (by cash or cheque) at each session. If you cancel a session with less than 48 hours notice, or do not attend a session, the fee is still payable.


• If sessions are being funded through your health insurance policy it is essential you ensure that full authorisation has been gained from the insurance company because in the unusual event of the insurers refusing to settle the claim, you will be responsible for meeting the costs. If you cancel a session with less than 48 hours notice, or do not attend a session, the fee is still payable and the insurers will be invoiced.  


• The duration and frequency of sessions is generally one hour per week. If it is felt that this is not appropriate and, for example, longer sessions are required, the rationale for this will be discussed and the fees renegotiated.


• If you believe that you need to contact your therapist in between sessions then please do so between the hours of 8am to 8pm, Monday to Friday unless otherwise agreed. If you require urgent help outside of these times it is often more appropriate to contact your General Practitioner.